What is InSite?

InSite is a free self-service application which will allow registered users access to real-time information over the internet via a secure portal. Registered users have access to only the information related to their patients. There are interactive options which allow submission of specific types of information to Cahaba along with obtaining a confirmation of receipt.

InSite is available 24/7 with limited exceptions during update periods and regular maintenance (these are usually in the evenings and on weekends).

InSite Features Getting Started is Easy as… 1, 2, 3
  • Claim Status (AB)
  • Check Eligibility (AB)
  • Financial Information (AB)
  • Claim Overlap (A)
  • View Nurse Notes (A)

Interactive Options

  • Cost Report Submission (A)
  • Credit Balance Submission (A)
  • MR Additional Documentation Request Submission with Uploads (B)
  • Reopening Submission (AB)
  • Redetermimnation Submission with Uploads (AB)


A – Part A (Institutional)
B – Part B (Professional)

 To begin your registration process, you will need:

Internet Access

Email Address

Local Security Officer (LSO)

Simply click the “I Agree” button at the bottom to learn more about InSite.

Clicking this button does not complete the registration process.

Before you begin the registration process, please take a moment to review the important information under the links section on the landing page of the InSite landing page.

You are accessing a U.S. Government information system, which includes: (1) this computer, (2) this computer network, (3) all computers connected to this network, and (4) all devices and storage media attached to this network or to a computer on this network. This information system is provided for U.S. Government-authorized use only.

  • Unauthorized or improper use of this system may result in disciplinary action, as well as civil and criminal penalties.
  • By using this information system, you understand and consent to the following:

* You have no reasonable expectation of privacy regarding any communication or data transiting or stored on this information system. At any time, and for any lawful Government purpose, the Government may monitor, intercept, and search and seize any communication or data transiting or stored on this information system.

* Any communication or data transiting or stored on this information system may be disclosed or used for any lawful Government purpose.

Pressing the “I Agree” button indicates that you have read and understand the above statements and are accessing the system from within the United States.

Continue to the InSite Web Portal

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