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Telephone Us

Check below for phone numbers you need to contact Cahaba. Before calling, consider checking the Resources for the Most Common Medicare Part A Provider Questions.

Provider Contact Center for Medicare Part A Providers
Part A Providers 1-866-539-5598
Customer service representative are available from 8 a.m. – 5 p.m. (CT)
Closed for Training Dates
Telecommunication Devices for the Deaf 1-888-216-8267
Electronic Data Interchange (866) 582-3253

Medicare Interactive Voice Response Unit (IVR) Instructions

 

Provider Audit and Reimbursement Contact Information
Appeals of Cost Report Audits 205-220-1250
Claims Calculation Spreadsheets 205-220-1302
Cost Reporting 205-220-1644
Credit Balance Reports 205-220-1280
Critical Access Audit Contacts 205-220-1644
Freedom of Information Act Requests

205-220-1205 (Cost Reports Only)

Fax (Cost Reports Only)
205-220-1528

FAX (Not Cost Reports)
205-220-1441

Fax (Not Cost Reports)
205-220-1218

Interim Payments for Bad Debts 205-220-1631
Overpayments 205-220-1674
Provider Audit and Reimbursement 205-220-1644
Fax: 205-220-1528
Provider Enrollment Helpline / Electronic Funds Transfer 866-539-5598

Provider Statistical and Reimbursement Reports

205-220-1631

 

Medicare Part A Provider Contact Center Closed for Training

Medicare is a complex and continuously changing program. To better serve the provider community by providing quality answers to substantive Medicare questions, the Centers for Medicare & Medicaid Services (CMS) is allowing call centers the opportunity to close for up to 8 hours each month for training. Listed below are the days and times the Provider Contact Center will be closed.

Medicare Part A Contact Center Training Dates

1-866-539-5598

Training Dates Time Closed (CT)
August 8, 2008 9:00 - 11:00 a.m.
August 22, 2008 9:00 - 11:00 a.m.

Page last updated: August 1, 2008