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Telephone Us
Cahaba GBA processes Medicare Part A claims for the states of Alabama, Georgia and Tennessee. Cahaba GBA Provider Contact Centers are located in Birmingham, Alabama and Savannah, Georgia.
Customer Service Representatives are available from 8 a.m. to 4 p.m. in your time zone.
The Interactive Voice Response (IVR) System is available to providers 24 hours a day, 7 days a week with allowances for normal claims processing and system mainframe availability as well as normal IVR and system maintenance.
Check below for phone numbers you need to contact Cahaba GBA. Before calling, consider checking the Resources for the Most Common Medicare Part A Provider Questions.
| Type of Inquiry | Alabama J10 | Georgia J10 | Tennessee J10 |
|---|---|---|---|
| Provider Contact Center Customer Service Representatives are available for 8:00 a.m. to 4:00 p.m. in your time zone. Medicare Interactive Voice Response Unit (IVR) Instruction |
877-567-7271 TDD: 877-467-7516 Training Schedule Provider Contact Center Training Schedule Medicare is a complex and continuously changing program. To better serve the provider community by providing better quality answers to substantive Medicare questions, the Centers for Medicare & Medicaid Services (CMS) is allowing call centers the opportunity to close for up to 8 hours each month to provide training. Part A Provider Contact Centers will be closed for CSR training on the following dates: September 2010 Friday, September 17, 2010 October 2010 Friday, October 1, 2010 Friday, October 29, 2010 |
877-567-7271 TDD: 877-467-7516 Training Schedule Provider Contact Center Training Schedule Medicare is a complex and continuously changing program. To better serve the provider community by providing better quality answers to substantive Medicare questions, the Centers for Medicare & Medicaid Services (CMS) is allowing call centers the opportunity to close for up to 8 hours each month to provide training. Part A Provider Contact Centers will be closed for CSR training on the following dates: September 2010 Friday, September 17, 2010 October 2010 Friday, October 1, 2010 Friday, October 29, 2010 |
877-567-7271 TDD: 877-467-7516 Training Schedule Provider Contact Center Training Schedule Medicare is a complex and continuously changing program. To better serve the provider community by providing better quality answers to substantive Medicare questions, the Centers for Medicare & Medicaid Services (CMS) is allowing call centers the opportunity to close for up to 8 hours each month to provide training. Part A Provider Contact Centers will be closed for CSR training on the following dates: September 2010 Friday, September 17, 2010 October 2010
Friday, October 1, 2010 Friday, October 29, 2010 |
| Appeals of Cost Report Audits | 205-220-1250 | 205-220-1250 | 205-220-1250 |
| Claims Calculation Spreadsheets | 205-220-1671 | 205-220-1671 | 205-220-1671 |
| Cost Reporting Filing Instructions | 205-220-1305 CRINQAL@Cahabagba.com |
205-220-1305 CRINQAL@Cahabagba.com |
205-220-1305 CRINQAL@Cahabagba.com |
| Cost Reporting Audit Questions | 205-220-1661 | 205-220-1661 | 205-220-1661 |
| Credit Balance Reports | 205-220-1313 | 205-220-1551 | 205-220-1313 |
| Electronic Data Interchange(EDI) | 866-582-3253 Fax: 205 402-5706 |
866-582-3253 Fax: 205 402-5706 |
866-582-3253 Fax: 205 402-5706 |
| Electronic Funds Transfer | 877-567-7271 | 877-567-7271 | 877-567-7271 |
| Freedom of Information | 205-220-1441 Fax: 205-220-0775 |
205-220-1441 Fax: 205-220-0775 |
205-220-1441 Fax: 205-220-0775 |
| Freedom of Information (Cost Reports Only) | 205-220-1205 Fax: 205-220-1558 |
205-220-1205 Fax: 205-220-1558 |
205-220-1205 Fax: 205-220-1558 |
| Interim Payments for Bad Debts | 205-220-1631 | 205-220-1631 | 205-220-1631 |
| Overpayments--Cost Report Settlements | 877-567-7271 | 877-567-7271 | 877-567-7271 |
| Overpayments--Claims AR/Voluntary Refunds | 877-567-7271 | 877-567-7271 | 877-567-7271 |
| Provider Audit and Reimbursement | 205-220-1644 Fax: 205-220-1528 |
205-220-1644 Fax: 205-220-1528 |
205-220-1644 Fax: 205-220-1528 |
| Provider Enrollment | 877-567-7271 | 877-567-7271 | 877-567-7271 |
| Provider Statistical and Reimbursement Reports | 205-220-1994 | 205-220-1994 | 205-220-1994 |
| Cost Report Audit and Reimbursement Questions related to The Rural Health Clinics, Religious Nonmedical Healthcare Institutes , Organ Procurement Organizations, Histocompatibility Labs and the Limited Purpose Insurance Companies |
423-296-2383 |
Page last updated: August 31, 2010
