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If you are unable to locate a specific item or topic, we will be happy to provide assistance navigating our website. Fill out this short form and we will make every effort to reply within 24 to 48 hours!

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Confidential information should not be emailed. We strive to adhere to all privacy regulations and to our Privacy Policy. However, it may be possible for others to view the contents of email, exposing you or others as a target for fraud or abuse. Do not include patient names, claim information, Health Insurance Claim (HIC) Numbers, Social Security numbers, etc. that could identify a beneficiary, a provider or a specific case.


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Our peak call volumes are 9 am, 10 am, 2 pm CT each day as well as on Mondays and Tuesdays.

Contact Us

Cahaba GBA strives to provide quality service to our customers. Please direct all telephone inquiries to the Provider Contact Center unless otherwise specified under select type “Phone Us”. Review the numbers carefully so your inquiry goes to the appropriate area for assistance.

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The Provider Contact Center (PCC) and EDI Training Closures:

  • July 11, 2014  |  July 18, 2014  |  July 25, 2014
  • August 1, 2014 |  August 8, 2014  |  August 22, 2014  |  August 29, 2014
  • September 5, 2014 |  September 12, 2014  |  September 19, 2014  |  September 26, 2014